Payment can be made either through my website shop (by selecting an artwork and taking it to checkout) or directly to myself via email / DM communication.

Website payments can be made with PayPal / or debt / credit card.

Direct purchases can be made via bank transfer or PayPal.

Delivery cost is calculated by size / weight of artwork and delivery locations

For larger works over 1 metre the delivery charge includes a specialist fine art shipping service where artworks are professionally packed in bespoke wooden crates for optimum protection.

Buyers based outside CANADA may incur additional customs fees or import tax on arrival. Unfortunately these charges are out of my control and it is the responsibility of the buyer to pay any such fees.

This will vary depending on your location. CANADIAN deliveries - 5 - 10 working days (sometimes quicker). International deliveries - up to 2 - 3 weeks. Any hold ups at Customs in the receiving country is unfortunate and out of my control. Any associated customs fees will be at the expense of the customer. Please allow slightly longer delivery times if you have requested a frame for your painting.

You are most welcome to collect your artwork from my studio in Toronto. For online purchases, please e-mail me with your preference to collect. I will be in touch to arrange a convenient time for you to collect. For larger artworks (39 inches width +), please ensure you have adequate space in your vehicle.

Returns are accepted within 14 days of receipt of delivery if you change your miind about your purchase. A full refund will be granted on condition the artwork is returned in its original condition.

Refunds will be for the original sales price of the artwork (minus original shipping cost).

Return delivery costs will be at the customer’s expense. Please contact me at karencohen@karencohenart.ca if you wish to process a return.